The average support ticket costs $22 in staff time and takes 4 hours. TriageHQ resolves 80% of tickets in 2 seconds — automatically. Your team handles only what requires a human.
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Not a mockup. This is your product, running in production.
We went from 200 support tickets a week to under 40. Our CSAT score went from 3.1 to 4.6 in the first month.
Setup took 9 minutes. I timed it. Our team now only touches escalations — everything else is handled automatically.
The audit trail was the deciding factor. Every AI response is tied to a source document. Our legal team signed off immediately.
No engineering sprint. No vendor onboarding call.
Give TriageHQ your help center URL or upload files. We chunk, embed, and index everything automatically. Takes under 5 minutes.
Automatic ingestionDrop a script tag on your website. The chat widget appears instantly — customized with your brand name and color.
< 5 min setupAI resolves 80% of tickets. When it can't, your team gets a Slack message with the full conversation and context attached.
Human escalation built-inPaste this on your site. Done.
Built for teams that are done babysitting a ticket queue.
Not 4 hours. Not tomorrow. Token streaming means answers appear word by word — feels instant, converts like crazy.
Detects frustration before it becomes a churn event. Angry users route to humans immediately. Calm users get instant answers.
When the AI escalates, your team gets a Slack message with the full transcript and context. No blank tickets. No guessing.
Resolution rates, sentiment trends, escalation patterns — per client, per week. Know what to fix before it costs you.
Not a black box. Every AI response is tied to the exact document it came from. Built for regulated industries.
Each client's data is fully isolated. Scale from 1 to 100 clients without touching a line of code.
Rate limiting, row-level security, environment isolation. Your data is protected like you're paying $50k/year. You're not.
Webflow, Shopify, custom-built — doesn't matter. One script tag. Shadow DOM so it never breaks your existing styles.
Custom brand name, custom color, custom escalation email. Your customers never know it's TriageHQ.
Do the math.
No questions. No forms. One email. We're that confident because we've seen it work. The only risk is staying where you are.
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One ticket resolved = one day of TriageHQ paid for.
Every ticket sitting unanswered is a customer deciding whether to stay or leave. TriageHQ answers them while you sleep.
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